> Do you give out RAW/unedited photos?
No. As we believe that editing is half the magic that goes into images and without this huge step the images are only halfway done. We promise to never leave any photos out that you’ll want/need, and if you feel we missed delivering a photo, just ask! We are more than happy to check back through our images and send it over to you. We will never let you miss out on your memories!
> Do you use flashes?
We strongly prefer to use the available/natural light, but we use flashes when the natural light is inadequate.
> How will we receive our photos?
You will receive a link to an online gallery with hi-res digital downloads 4-6 weeks after your wedding. We always send out a “sneak peak” within 48hrs after your wedding. The majority of our time in the office is spent on color correcting and post processing, so you can be sure that the utmost care is taken with each image and that you'll have a cohesive set of images that tell the story of your celebration.
> What and when do you eat on our wedding day?
I LOVE this question. It’s great if you have one serving left for each of us, but we need no extra seat. If you want to give us a seat, we will gladly rest our tired legs. We always eat at the same time as the wedding guests, because well, no one wants their picture taken with food in their mouth.
> Do we have rights to the files?
You will have full printing rights to your photographs! If you choose to share photos online (which we encourage... just no cropping or re-editing or “filters” please) please remember to credit The Gernands Photography.
> How do we book with you?
We’re glad you asked! You can fill out a contact form HERE or just send us an email at email@example.com. If you choose us as your photographers we will send you a digital contract to be reviewed and signed. We also require a 50% deposit to secure your date on our calendar. The remaining balance will be due within 1 week of the wedding.
> are you just business partners or husband and wife?
All of the above! One BIG advantage that we have is that we work together ALL of the time and do so very well! Also, on top of being apart of many weddings every year, we have had our own! We know all of struggles, worries, joys and are here to help in any way that we can.
> how long have you both been photographers?
I (Samuel) started getting serious about photography at age 14 when my parents bought me and my sister our first professional camera. Pilar started becoming interested when we met, 3 years ago and has advanced faster than anyone I have ever seen before!
> where are you based and do you travel?
We are based out of the beautiful city of Richmond, VA. A magic land full of wonderful coffee, the best craft beer you have ever drank and countless incredible artists. Traveling is one of our favorite things ever. HECK YES we travel! We are traveling to many different countries or states every month of the year!
> Can we order prints/albums through you?
Yes, both! We offer lovely, custom designed lay-flat photo albums. You can order prints right from your online gallery!
> How far in advance should we book?
Many couples book us a year or more in advance. However, there are also many spontaneous requests. So the earlier you contact us, the better the chances are that your date is still available in our calendar. Just tell us as soon as your appointment is set!
> Can we meet before booking?
Yes, please! We always prefer to get to know each other before your session. If you’re in the area we can grab some coffee or a drink! If you are a ways away we can always meet via video call.